Customer Support is Just an Email Away

If you have a question or need any help with your order, drop us an email at [email protected] – you’ll normally hear back from us within 12 hours.

We have teams all over the world, so if you need urgent help you can always call us in the following countries:

    • New Zealand: +64 3 477 1615
    • Australia: +61 2 4998 3327


Do you need help downloading or viewing your eBook? 

Order any eBook from Exisle and you’ll be able to download it instantly and start reading right away! You can read on your favourite e-reader, or on your computer, smartphone or tablet.

Choose the .ePub version for iPhones/iPads/Mac (iTunes, Apple Books), Androids (Google Play), Kobo eReader, Nook eReader or PC apps such as Microsoft Edge, Adobe Digital Editions or Calibre ONLY.

Choose the .Mobi version for Kindle Devices, or to read on the Kindle app if you don’t have Apple or Android devices.

For detailed instructions on how to download and read your eBook, click here.

The process is quick, simple and easy – but of course if you have any questions, our staff are just an email away: [email protected]


Do you need help downloading or listening to your audiobook?

When you purchase an audiobook from Exisle, you’ll be able to start listening to it right away! There are a variety of ways to do this, depending on the device you’d like to listen to it on.

For detailed instructions on how to download and listen to your audiobook, click here.


Are you in the book business?

Follow the links below to find the resources and contacts that best suit you:

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